Privacy Policy

Last Updated: April 6, 2026

AVE Treasures ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information You Provide

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely by Stripe; we do not store your full card number)

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Cookie identifiers (see our Cookie Policy for details)

Information from Third Parties

If you purchase an item through our eBay store, eBay may share your order details (name, address, purchase history) with us to fulfill your order. This data is governed by both this policy and eBay's own privacy policy.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and returns
  • Send order confirmations, shipping updates, and receipts
  • Respond to your inquiries and provide customer support
  • Improve our website, product offerings, and customer experience
  • Detect and prevent fraud or unauthorized transactions
  • Send promotional emails and newsletters (only with your consent; you may opt out at any time)
  • Comply with legal obligations

3. Payment Processing

All payment transactions are processed through Stripe, a PCI DSS Level 1 certified payment processor. When you enter your payment details, they are transmitted directly to Stripe over an encrypted connection. We do not store, process, or have access to your full credit card number. For more information, please review Stripe's Privacy Policy.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers: Stripe (payment processing), shipping carriers (USPS, UPS, FedEx), and email service providers who assist in operating our business. These providers are contractually obligated to protect your data.
  • eBay: If your order originates from our eBay store, order information is shared between AVE Treasures and eBay as required by their marketplace policies.
  • Legal authorities: If required by law, regulation, or legal process, or to protect our rights, safety, or property.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including satisfying legal, accounting, or reporting requirements. Order records are typically retained for a minimum of 5 years for tax and legal compliance. You may request deletion of your account data at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit and secure storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails.
  • Data Portability: Request your data in a structured, commonly used format.

To exercise any of these rights, please contact us at support@avetreasures.com.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. AVE Treasures does not sell personal information. To submit a CCPA request, contact us at support@avetreasures.com.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites (such as eBay, Stripe, or social media platforms). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

AVE Treasures
Email: support@avetreasures.com